The CTI+WTI Business Development Training Program provides instructor-led and online training in the management and operations of automotive repair shops. Customized courses are structured to teach practical knowledge and give you the hands-on tools of automotive repair shop management.
Classes are led by the industry’s top trainers and coaches to offer a comprehensive management program. The curriculum focuses on a full range of intermediate and advanced business and sales skills.
CTI+WTI Business Development Training Curriculum
|Finance - Accounting - Bookkeeping||Human Resource Management|
|Selling and Service Advising||Information Technology|
|Management and Leadership||Business Law and Regulatory Compliance|
|Customer Relations||Multi-Shop Operations|
Since 1997, WTI+CTI management classes have been presented to thousands of WORLDPAC and CARQUEST customers, their service advisors and their managers. The tools, skills and techniques provided prepare repair shops to increase productivity, increase profits, as well as how to deal with troubled areas of the business.